Privacy Policy for Paint the Town Studio
1. Introduction
At Paint the Town Studio, accessible at paintthetownstudio.com, we are firmly committed to safeguarding the privacy and personal data of our users, clients, and visitors. We recognize the importance of securing personal information and are dedicated to upholding the principles of transparency, accountability, and trust. This Privacy Policy explains how we collect, use, disclose, and protect your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to all personal data processed by Paint the Town Studio, whether collected through our website at paintthetownstudio.com, communications, transactions, or interactions with our services. For the purposes of GDPR, Paint the Town Studio is the data controller with respect to the personal data collected and processed. Users residing in California may also exercise specific rights under the CCPA, as described herein.
3. Categories of Data Processed
We may collect, process, and store the following categories of personal data:
a. Usage Data
This includes information about how you interact with our website, such as your browser type, IP address, device identifiers, pages visited, timestamps, and session duration.
b. Account Data
Information provided during account creation or registration, including full name, postal address, phone number, and email address.
c. Profile Data
This includes preferences, purchase history, event participation, behavioral data, and profile details that help personalize your experience.
d. Communication Data
Records of your interactions with us, including customer support inquiries, emails, messages via our contact forms, and other correspondence.
e. Technical Data
Details about your device, operating system, browser configuration, internet service provider, and other system-specific information.
f. Transaction Data
Details related to any purchases or service bookings made through paintthetownstudio.com, including payment method, billing and shipping address, and transaction history. Please note that we do not directly store your payment card details.
g. Preference Data
Information relating to your marketing preferences, newsletter subscriptions, and expressed interests regarding products and services.
4. Legal Bases for Processing
We process your personal data on the following legal grounds:
– Consent: Where you have explicitly given us permission to do so, such as signing up for newsletters or accepting cookies.
– Contractual Necessity: To perform obligations under a contract, such as fulfilling your orders or booking services.
– Legal Obligation: To comply with regulatory or legal obligations.
– Legitimate Interests: To improve our services, market our offerings responsibly, and maintain website integrity, provided that such interests are not overridden by your data protection rights.
5. Your Rights
Under applicable data protection legislation, you are entitled to the following rights regarding your personal data:
– Right of Access: You may request confirmation of whether we process your data and obtain a copy.
– Right to Rectification: You may request correction of inaccurate or incomplete personal data.
– Right to Erasure: You may request that we delete your personal data, subject to certain conditions.
– Right to Restriction: You may ask us to restrict processing under certain circumstances.
– Right to Data Portability: You may request your data in a structured, commonly used format for transmission to another provider.
– Right to Object: You can object to our reliance on legitimate interests or direct marketing as the basis for processing.
To exercise any of these rights, please contact [email protected].
6. Security Measures
We implement robust security measures designed to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include:
– SHA-256 or higher-level encryption for transmitting sensitive data
– Role-based access controls and authentication
– Regular backups stored in secure environments
– Staff training and internal data protection policies
– Secure socket layer (SSL) technologies throughout paintthetownstudio.com
Despite our efforts, no system can be completely secure. We encourage you to use strong passwords and to never share your credentials.
7. International Transfers
If and when personal data is transferred outside the European Economic Area (EEA) or California, we ensure appropriate safeguards are in place. These include the use of Standard Contractual Clauses approved by the European Commission and compliance with applicable regional data protection standards.
8. Data Retention
We retain personal data for as long as necessary to fulfill the purposes outlined in this policy, or as mandated by applicable laws. Typical retention periods include:
– Usage Data: 12 months for analytics purposes
– Account and Profile Data: For the duration of your account’s activity and up to 6 years thereafter
– Communication Data: Up to 3 years following the last interaction
– Transaction Data: Retained for 7 years to satisfy tax, legal, and accounting obligations
– Preference and Consent Data: Retained until consent is withdrawn or updated
9. Cookie Policy
Our website uses cookies and similar tracking technologies for various legitimate purposes. These include:
– Essential Cookies: Required for core site functionality and security.
– Functional Cookies: Enable personalised content and user experience preferences.
– Analytics Cookies: Facilitate understanding of user behavior and website improvements (e.g., Google Analytics).
– Performance Cookies: Monitor site performance and usage errors.
10. Cookie Management and Compliance
In compliance with GDPR and CCPA, we provide clear, informed consent options for non-essential cookies. You can manage cookies through our website’s cookie banner and modify your browser settings to refuse or delete cookies. Where required, your prior consent will be obtained before any non-essential cookies are placed on your device.
11. Children’s Privacy
Paint the Town Studio does not knowingly collect or solicit personal data from children under the age of 13. If you are a parent or legal guardian who believes that your child has provided personal data to us without your consent, please contact us immediately at [email protected], and we will take appropriate steps to remove the data.
12. Policy Updates and Notifications
We reserve the right to update this Privacy Policy from time to time to reflect changes in technology, applicable law, or our business operations. When modifications occur, we will revise the policy accessible from paintthetownstudio.com and may notify you where legally required.
13. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy, the handling of your personal data, or wish to exercise your legal rights, you may contact us at:
Email: [email protected]
Website: https://paintthetownstudio.com
We remain fully compliant with applicable privacy laws and are committed to providing transparency and control over your personal information. Please feel free to contact us should you have any privacy-related inquiries.