Privacy Policy for Paint the Town Studio
1. Introduction
At Paint the Town Studio (“we,” “our,” or “us”), accessible via paintthetownstudio.com, we are committed to safeguarding your privacy and protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services. We are dedicated to ensuring the confidentiality, integrity, and lawful processing of your personal information, in compliance with the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other applicable data protection laws.
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to all users and visitors of paintthetownstudio.com and governs the processing of personal data collected through the website and related services. For the purposes of data protection laws, Paint the Town Studio is the “data controller” of your personal information, determining the purposes and means of data processing. If you have questions regarding this policy or the processing of your data, please reach out to us at [email protected].
3. Categories of Personal Data We Process
We may collect and process the following categories of data:
a. Usage Data
Information collected automatically when you use our website, such as your browser type and version, IP address, referral URLs, pages viewed, time spent on pages, and session data.
b. Account Data
Information you provide when you register or create an account, including your full name, email address, mailing address, and phone number.
c. Profile Data
Information about your preferences, engagement with our services, purchases made, participation in events, and behavioral tendencies.
d. Communication Data
Records of your correspondence with us, such as emails, customer support inquiries, and online chat communications.
e. Technical Data
Data about the devices and technology you use to access the website, including device identifiers, operating system, screen resolution, language settings, and browser configurations.
f. Transaction Data
Information related to purchases, order history, shipping, payment methods, billing addresses, and financial transactions conducted via paintthetownstudio.com.
g. Preference Data
Data regarding your marketing communication choices, opt-in or opt-out preferences, and interests in specific products or services.
4. Legal Bases for Processing Personal Data
We process your personal data lawfully based on one or more of the following legal grounds:
– Consent: Where you have given explicit consent (e.g., subscribing to newsletters or accepting cookies).
– Contractual Necessity: To fulfill our obligations under a contract with you (e.g., purchasing a product or reserving a class).
– Legitimate Interests: Where the processing is necessary for our legitimate business interests and does not override your fundamental rights and freedoms (e.g., improving service functionality).
– Legal Requirements: Where processing is required to comply with our legal obligations.
5. Your Data Protection Rights
Subject to applicable data protection laws, you have the following rights:
a. Right of Access – You have the right to access personal data we hold about you.
b. Right to Rectification – You may request correction of inaccurate or incomplete personal data.
c. Right to Erasure – Also known as the “right to be forgotten,” you may request deletion of your personal data under certain conditions.
d. Right to Restrict Processing – You may request that we temporarily suspend the processing of specific personal data.
e. Right to Data Portability – You may request to receive your data in a structured, commonly used format and transmit it to another controller.
f. Right to Object – Where processing is based on legitimate interests or direct marketing, you have the right to object.
To exercise any of these rights or inquire further, please email us at [email protected].
6. Security Measures
We implement administrative, technical, and physical safeguards to protect your personal data:
– Encryption of sensitive data in transmission and at rest
– Restricted system and data access based on user roles
– Regular system monitoring and data protection training for staff
– Scheduled backups and disaster-recovery protocols
While we strive to provide robust security, you acknowledge that no method of transmission or storage is 100% secure.
7. International Transfers
Your personal data may be transferred to and stored in countries outside of the jurisdiction in which you reside, including to jurisdictions that may not provide the same level of data protection. In such cases, we rely on Standard Contractual Clauses, binding corporate rules, or other appropriate safeguards in accordance with GDPR and applicable law to ensure your data receives equivalent protection.
8. Data Retention
We only retain personal data for as long as necessary to fulfill the purposes for which it was collected, including:
– Usage Data: Retained for up to 12 months for analytics and diagnostics
– Account and Profile Data: Retained for 5 years after last activity unless earlier deletion is requested
– Communication Data: Retained for 3 years for service improvement and customer support history
– Transaction Data: Retained for 7 years to meet financial and legal obligations
– Technical Data: Retained for 1 year for system diagnostics
– Preference Data: Retained until consent is withdrawn or for up to 2 years
Once data is no longer required, it is securely deleted or anonymized.
9. Cookie Policy
We use cookies on paintthetownstudio.com to enhance your user experience and gather insights:
a. Essential Cookies – Necessary for proper website functionality (e.g., logins, shopping cart).
b. Functional Cookies – Improve usability and personalize content (e.g., saving language settings).
c. Analytical Cookies – Collect aggregated information about how visitors interact with our website (e.g., Google Analytics).
d. Performance Cookies – Help monitor and enhance site performance and reliability.
10. Cookie Management & Compliance
Upon first visit, you are presented with the option to manage your cookie preferences via our Cookie Consent Manager. At any time, you may modify your preferences or withdraw consent entirely. For users under the GDPR, we do not load non-essential cookies without prior, affirmative consent. Under the CCPA, California residents may opt out of the “sale” of personal data, including digital identifiers. To manage cookies or exercise your opt-out rights, navigate to the “Cookie Settings” link in the website footer.
11. Children’s Data Protection
We do not knowingly collect or solicit personal data from children under the age of 13. If we become aware that we have collected data from a child without verified parental consent, we will promptly delete such data. Parents or guardians who believe that their child’s data has been submitted to us may contact us at [email protected].
12. Policy Updates
We reserve the right to modify this Privacy Policy at our discretion. Changes will be posted on this page with a revised version. We encourage users to review this policy regularly to stay informed of how we are protecting their data. Significant changes may be communicated to users directly where appropriate.
13. Contact Us
For any inquiries regarding this Privacy Policy, your personal data, or to exercise your rights under applicable law, please contact:
Paint the Town Studio
Email: [email protected]
Website: https://paintthetownstudio.com
We are committed to compliance with GDPR, CCPA, and all other applicable data protection laws. If you have privacy-related concerns, please don’t hesitate to reach out.